16 July 2012,

Over the course of 15 years, our support staff has often asked the question “Do you have a backup?”.  While the answer varies, the reality is that most customers aren’t backing up their Platypus data consistently in a way that allows them to resume normal business operations in a timely manner.  We have reconstructed data from print files, had customers re-key data based on printed hard copies of statements and worse yet, had to resort to calling customers to ask them for their information.

Platypus uses Microsoft SQL Server as the database for storing billing and authentication information.  If you are using Platypus and haven’t configured Microsoft SQL Server to backup the data on a regular basis to both a local and remote location, then your data could be in jeopardy.  In addition to configuring the backup, daily monitoring and periodic restorations are essential to knowing that the data you are backing up is current and valid.

That’s where the Platypus Managed Online Backup service can help.  In addition to remote backup configuration and cloud storage, Platypus technicians monitor your backup health, perform an initial test restore and alert you when failures occur.  In case of data loss or user error, our Platypus technicians are here to help you get your data restored quickly so that you can get back to running your business.

Don’t let your business be down for an extended period of time due to not having a backup.  Keep your customer data, tax data and customers online with Platypus Managed Online Backup.

Why protect your data?

  • Hardware failure
  • Viruses
  • Natural Disasters
  • Malicious Employees

Why Platypus Online Backup?

  • Professionals who understand what data to backup
  • Remotely Configured
  • Initial Test Restore
  • Regular Monitoring and Notification
  • Backup Troubleshooting Assistance
  • Assisted Restore
  • Access to the last 30 days of backup history


  • Setup Fee: $125 – Includes setup and restore testing.
  • Monthly Rate:
    • $49.95 per Month – 5GB Online Storage
    • $1.49 per 1GB over 5GB
  • Restoration Fee: $125 per hour with 1 hour minimum, plus cost of media (if required)

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