Sometimes, getting started is the hardest part.
  • Basic Installation Services

    Remote installation of Microsoft SQL Server Express, Platypus Database and Platypus client.

  • Web Interface Installation

    Remote installation of the Platypus Web Interface

  • Configuration Services

    From rate group setup to external system integration, let us help you make the most of your investment.


Our most requested Professional Service! We’ve converted them all from homegrown, in-house soltuions to generic accounting packages, non-supported billing packages and even other Platypus installs.
  • Getting Started

    Provide us with a copy of your data. We will provide a quote and a test conversion.

  • Validating Data

    Using the test conversion, we work with you to make sure the data is converted properly.

  • Go Live

    Downtime from system to system cutover will be just hours, compared to days or weeks for re-keying the data.


There’s always something new to learn!
  • New Customers

    We'll have you and your staff up and running in no time. New customers will benefit from basic system usage and architecture. Our training professionals can answer questions about the system, give guidance on how a new system might be configured and provide a basic system tour. Once the general information has been covered, pick and choose the specific areas you would like to explore!

  • Existing Customers

    Get even more out of Platypus! Existing customers can use our training services to educate new employees, assist in the transition when employees leave, or educate your staff on features in new releases.

  • On-Site Training

    Let one of our staff provide you with personalized on-site training for an individual or a group.


The Platypus system was designed to be extended.
  • Custom Reports

    Our team specializes in creating Custom Reports that show the data that is important to your business. Modify an existing report to add additional data or commission a report to be created from data that is custom to your system, all at an expense that is typically less than purchasing Crystal Reports!

  • Plug-Ins

    The Platypus client can be extended via Plug-ins. These custom pieces of code can be used to modify existing functionality such as changing the color of the customer form based on your criteria or to add additional functionality such as mini-subsystems which can be accessed directly from the Platypus menu.